Web As A Service (WaaS)
The KNOWare™ CMS product is sold as part of a full web service solution. Why? Because we firmly believe this gives our customers the most value. Our WaaS packages include the KNOWare™CMS plus: installation, training, support, Level 1 customization**, upgrades, annual website review, web hosting, Google Analytics™ integration, social media links, and a variety of other online tools that will be available to support our client base such as forums, online documentation, and training simulations.
Our Packages
KNOWare™ CMS Core:
- Pages, Sitemapper, Content Review, File Manager
- 1 Form (i.e., Contact Us)
- Professional consulting for the planning stages of the project and through proposal stage
- Professional KNOWare™ training for administrators and end-users
- Unlimited end-user support *
- Unlimited user access to client’s KNOWare™ CMS installation
- Unlimited software patches and upgrades
- Unlimited access to KNOWare™ User Community (coming soon)
- Free annual website review consultation
- Discounted pricing on new module development
- Fully-supported web hosting on top-tier platforms
- Free implementation of Google Analytics™
KNOWare ™ Lite
- All items included in Core above
- Two additional modules of client’s choosing
KNOWare™ Full
- All items included in Core above
- Access to all modules currently available and any new ones developed and included in future upgrades
* covers normal use of purchased KNOWare™ CMS modules; excludes customizations, native HTML/CSS/PHP coding development, or issues arising from non-BLG IT environments
**Level I customization: adding and removing data elements that better suit a client's needs and workflow. For more information, go to Custom Development.